Introduction
This Cookie Policy explains how Dunster Biomass Heating (“we,” “us,” or “our”) uses cookies and similar technologies on our website. By using our website, you consent to the use of cookies as described in this policy.
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites function efficiently, provide analytics, and enhance user experience. Cookies may be “first-party” (set by us) or “third-party” (set by other websites).
Our Use of Cookies
We use cookies to improve your experience on our website and to ensure it functions effectively. Specifically, we use:
- Essential Cookies: These cookies are necessary for the website’s core functionality and cannot be disabled.
- Analytics Cookies: We use Plausible Analytics, a privacy-friendly analytics tool, to understand website traffic and usage patterns. Plausible does not use cookies that collect personal data or track users across websites.
Plausible Analytics and Privacy
Plausible Analytics is a GDPR, CCPA, and PECR-compliant tool. It does not use cookies to track personal information. Instead, it aggregates anonymised data to help us understand how our website is used, ensuring privacy remains a priority. You can learn more about Plausible’s privacy-first approach here.
Contact Form Data Submission
When you submit your details through our contact form, we collect only the information necessary to respond to your enquiry. This may include your name, email address, phone number, and any other information you provide in your message. We are committed to handling your data responsibly and in compliance with GDPR regulations.
- Your information will only be used to address your enquiry.
- We do not share your details with third parties without your explicit consent.
- All data submitted is stored securely and retained only as long as necessary to fulfil the purpose of your enquiry.
Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored.
- Delete cookies.
- Block cookies from specific or all websites.
Please note that disabling cookies may impact the functionality of certain parts of our website.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology or legislation. Any updates will be posted on this page with the revision date.
Contact Us
If you have any questions about our use of cookies, please contact us using the following details.