Accreditations and affiliations

At Dunster we regard the development of standards for the biomass industry as very important. The products we offer undergo strict quality control and our team of engineers are trained in line with emerging technologies, to keep pace with the development of the industry.


British Gas

British gas is the leading energy company in the UK, working closely with government authorities, housing associations, NHS Trusts, private sector businesses, consultants, architects and contractors, to deliver long term energy solutions. We are proud to be partners with such a reputable and renowned UK organisation.

Standards and memberships

We maintain the following standards and memberships in order to ensure that our team is trained in all areas of regulation and know the best practices.

WHA logo        REA logo
Wood Heat Association

To enable us to do this Dunster is a member of the Wood Heat Association, a subsidiary group of the REA, which allows us to help shape government policy and push for the establishment of industry standards for installation. David Hugh-Smith, Dunster’s Managing Director, has been elected to the WHA’s Board of directors and John Witt, Dunster’s Technical Director, sits on the Standards and Quality Committee.

CHAS logo

CHAS (The Contractors Health and Safety Assessment scheme)

To be a CHAS accredited supplier we have shown that we meet CHAS’s standards for health and safety and have been assessed as being compliant by CHAS.



The NICEIC is a leading voluntary regulatory body for the electrical contracting industry and wider construction services.  All of their members undertake a regular assessment for their scheme(s) of choice ensuring their work is completed to the highest standards.

HETAS approved logo


HETAS is the official body recognised by Government to approve biomass and solid fuel heating appliances, fuels and services including the registration of competent installers and servicing businesses.

MCS logo

MCS (The Microgeneration Certification Scheme)

MCS is a mark of quality and demonstrates compliance to industry standards that companies strive to meet. It highlights to consumers that companies are able to consistently install or manufacture to the highest quality every time.

ISO standards

As part of our long term business strategy, we are actively developing our quality and environmental systems to conform to ISO 9001 and ISO 14001.

Health and Safety Policy

The safety of our workers and customers is paramount to us and we are continually improving our safety standards. We enforce strict safety protocols which allow us to predict, identify and eliminate any hazardous situations.

Dunster Biomass Health and Safety Framework

Environmental Policy

Dunster is dedicated to protecting the environment and minimising harm as much as possible through offering only the most environmentally friendly products.

Dunster Environmental Policy

Corporate Social Responsibility Policy

Dunster is an environmentally and socially conscious business, and we aim to continually improve on all aspects of our business interactions.

Dunster Corporate Social Responsibility Policy

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